Refund policy

We want you to be completely satisfied with your purchase from Noodles Animal Refuge Inc. If you are not happy with your order, we are here to help.

Return Eligibility

We accept returns within 30 days of the date you received your order. To be eligible for a return, items must be unused, unworn, unwashed, and in the same condition that you received them. Items must be in their original packaging with all tags attached.

Non-Returnable Items

The following items cannot be returned: items that have been worn, washed, or damaged after delivery, and items marked as final sale.

How to Initiate a Return

To start a return, please email us at atty34522@gmail.com within 30 days of receiving your order. Include your order number, the item(s) you wish to return, and the reason for the return. We will respond with instructions on how to send your item back.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or defective. We recommend using a trackable shipping method, as we are not responsible for lost return packages.

Refunds

Once we receive and inspect your return, we will notify you by email of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original payment method within 5 to 10 business days. Please note that your bank or card provider may require additional processing time.

Damaged or Defective Items

If you received a damaged or defective item, please contact us within 7 days of delivery at atty34522@gmail.com with a photo of the item and your order number. We will arrange a replacement or full refund at no additional cost to you.

Exchanges

We do not offer direct exchanges at this time. If you would like a different size or color, please return your original item and place a new order.

Noodles Animal Refuge Inc.
1811 W. Finland Dr, Deltona, FL 32725, USA
Email: atty34522@gmail.com